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Using the Brightcove Engage™ Application

In this topic you will learn how to install and use the Brightcove Engage application on a mobile device.

Publishing a Mobile App Experience will generate an Access Key that is required by the Brightcove Engage application to access the experience on a mobile device. This topic covers installation and basic navigation of the Brightcove Engage application.

Installing the iOS native application

The Brightcove Engage mobile app can be installed on iOS devices running iOS 11 or later. Follow these steps to install the app.

  1. Open the App Store on your device.
  2. Search for the Brightcove Engage app.
  3. Tap Get to download and install the app.
  4. Tap Open or open the Brightcove Engage app on your device. Brightcove recommends allowing the app to send you notifications. This will allow the app administrator to send you notifications about new content published in the app.
  5. Enter the Access Key for the experience.
  6. Click Next.

Depending on how the experience was configured, you may also be prompted to enter your corporate credentials to access the app.

Installing the Android native application

The Brightcove Engage mobile app can be installed on Android devices running Android 5.0 or later. Follow these steps to install the app.

  1. Open the Google Play Store on your device.
  2. Search for the Brightcove Engage app, then tap Install to download and install the app.
  3. Tap Open or open the Brightcove Engage app on your device. Brightcove recommends allowing the app to send you notifications. This will allow the app administrator to send you notifications about new content published in the app.
  4. Enter the Access Key for the experience.
  5. Click Next.

Depending on how the experience was configured, you may also be prompted to enter your corporate credentials to access the app.

When you open the application, the featured video will appear at the top and the remaining collections will appear below the featured video.

Scroll down to see all the collections and scroll right to see the videos in a collection. Click View All to open a page to view a list of all videos in the collection. Click < at the top of the app to navigate back to the previous page. The application will use the language setting on your device to set the language used in the app. The following languages are supported:

  • English (US)
  • Spanish (ES)
  • French (FR)
  • Japanese (JP)
  • Korean (KO)
  • Chinese (ZH)

Updating the application

Any changes made to an application must be republished inside of the Brightcove Engage application. This may include styling changes or changes to video collections. After the changes are published, users can swipe down on the application to have the application update with the latest published changes.

The search icon () at the top of the app can be used to search for videos. Only videos in the experience will be searched. The following video properties will be searched:

  • Name
  • Short description
  • Long description
  • Tags
  • Video ID
  • All custom fields

Viewing the profile page

Clicking the profile icon () at the top of the app will open the Profile page. The Privacy Policy, Terms and Conditions and Help Contact Email will appear on the Profile page if they were entered as part of the experience details.

Changing the Access Key

The Profile page will also display the user name and email used to login to the app if SSO is configured.

To change the Access Key, click Logout.


Page last updated on 18 May 2020